Complaints Procedure
We always strive to provide the best possible service to our Landlords and our Tenants and sincerely hope there is never a need to raise a complaint, but should you have any complaints about the service you have received from O’Connor Bowden we want you to tell us, so we can try to resolve the problem and continually improve our service.
All complaints are dealt with at a senior level and you will have access to a Director at all times if required – just ask!
Please see below, details of our Complaints Procedure as well as the membership details of our Authorised Redress Scheme.
Download our Compliant Procedure & Form
Download the Property Redress Scheme Complainant Leaflet