Tenant Emergency Response Service

EMERGENCY NUMBER:

T: 0161 808 0010

The above telephone number is to be used by tenants living in properties we manage throughout Stockport, Cheshire and Greater Manchester who have a genuine emergency situation. An emergency situation is considered;

Burglary

Water Leak or Burst

Total Loss of Water

The majority of property repairs can wait until the next day. Our emergency response service is provided as a goodwill gesture to assist you with a situation. We cannot guarantee an immediate solution. Sometimes parts or equipment may be required or the services of a specialist contractor employed. This is not always possible to arrange during the evening, night time and weekend periods. Occasionally we manage property for Landlords who complete their own maintenance. In this event, we are sometimes restricted in the support service we can provide.

USEFUL NUMBERS:

Gas Leak: 0800 111 999

Emergency Services: 999

Police non-emergency: 101

REPORT A REPAIR ONLINE:

Visit our Website Page – Letting & Management / Report Maintenance

The page will take you to our easy to use online maintenance and repair reporting pages. Please follow the instructions on screen to register and report your repair